Shipping policy

Delivery

We primarily use Posti and UPS as our shipping providers. 

Your order will be handled as soon as possible, usually the following day after your order has been placed. We don't ship order on weekends, but if you are in a hurry to get your package, let us know and we'll see what we can do!

Different shipping options:

Finland:
Expected delivery time 2-3 weekdays.

  • Pikkupaketti ovelle
    Delivered to your mailbox or your door depending on package size.
  • Postipaketti
    Delivered to postal office or pickupbox (the closest one to you). If you want to get your package delivered to some specific pickup-point, please contact us.

 

Sweden and Denmark:
Expected delivery time 3-5 weekdays.

  • PickUp Parcel (Posti)
    Delivered to parcel locker or service point (the closest one to you). If you want to get your package delivered to some specific location, please contact us.
  • UPS Home delivery
    Delivery to your door: As a rule, orders are delivered directly to your door, usually within 5-7 working days. You will be notified as your order has been shipped and your delivery has been scheduled. If your package can not be delivered it will be redirected to a UPS service point for pickup.

 

Other EU-countries:
Expected delivery time 5-10 weekdays.

  • UPS Standard
    Delivery to your door: As a rule, orders are delivered directly to your door, usually within 5-7 working days. You will be notified as your order has been shipped and your delivery has been scheduled.

 

Need help with a shipping method? Contact us and we'll help you!

info@lunaflow.store